Insights Compliance
Recruitment Agency in Dubai 2026: How to Choose, Use and Budget for One
How to vet recruitment agencies in Dubai — MOHRE holds AED 300,000 for a brokerage licence and AED 1,000,000 for manpower supply. What to check first.
Key takeaways
- A MOHRE licence governs all UAE private employment agencies
- Two main licence types: brokerage/placement vs manpower supply — each suits different hiring needs
- Manpower supply licences are mainland only — free zones don't issue them
- Tadbeer service centres handle domestic worker recruitment (drivers, nannies, helpers)
- Fee transparency, Labour Law compliance and WPS payroll readiness are the three buyer checks
To choose a recruitment agency in Dubai, verify it holds a MOHRE recruitment agency licence, decide whether you need brokerage (you sponsor the worker) or manpower supply (the agency does), and get an itemised fee schedule before you sign. Budget a placement fee that scales with the professional role’s annual salary, plus 5 percent VAT and government costs. The wrong agency hands you a compliance problem six months later, so two things decide the outcome.
First, do you actually need permanent placement or manpower supply, and are you running mainland or free zone? Second, does the agency hold a proper MOHRE recruitment agency licence? This guide is written for the employer side of the table: what to ask, what to verify, and what to budget before you sign.
It also answers the two questions that bring most people here from the other direction — the DMCC recruitment consultancy licence requirements (capital, bank guarantee and what the licence actually permits), and how to start a labour recruitment agency in Dubai under MOHRE licensing. Everything below is anchored to the 2026 rules and Federal Decree-Law No. 33 of 2021.
What a recruitment agency in Dubai actually does
A licensed recruitment agency in Dubai is a private employment intermediary, regulated by MOHRE under its private employment agency licensing regime. Recruitment agencies in Dubai fall into three broad models, and the one you choose changes who sponsors the worker and who carries the compliance burden.
The same three models describe recruitment agencies in UAE generally, because MOHRE licenses private employment agencies federally rather than emirate by emirate — recruitment agencies in Abu Dhabi and recruitment agencies in Sharjah work to the identical licensing framework, and so do the recruitment companies in Dubai that market themselves as employment agencies in Dubai or as job consultancies. The agency either connects employers with candidates (brokerage), sponsors and deploys workers to client sites (manpower supply), or does both on a combined licence.
MOHRE sets the scope of each licence, the financial guarantees that protect workers, and the ongoing rules around salary, contracts and welfare.
The practical question for employers is which agency model fits the role. A senior accountant who will sit in your office daily and report to your CFO belongs with a brokerage — you sponsor them, they are your employee. Thirty site labourers for a six-month construction project belong with a manpower supply agency — they sponsor the workers, run the WPS payroll and accommodation, and bill you a monthly service fee.
What is job consultancy, and is it the same as a recruitment agency?
In UAE usage the two words describe the same business. “Job consultancy” is how candidates tend to talk about a firm that matches people to vacancies, “recruitment agency” is how employers talk about it, and MOHRE calls both a private employment agency. What is written on the signboard carries no legal weight; the licence does. A job consultancy in Dubai that only introduces candidates is running a brokerage or mediation model, so the employer sponsors the hire. If the same firm wants to sponsor workers itself and deploy them to your site, that is manpower supply and needs the mainland licence. Ask which licence a firm holds rather than what it calls itself.
MOHRE licence
Every private employment agency in the UAE must hold a MOHRE recruitment or manpower-supply agency licence
Source: Ministry of Human Resources and Emiratisation
Brokerage or manpower supply?
With a brokerage or placement licence, the agency is the intermediary. It sources candidates, runs interviews, negotiates terms and earns a placement fee on a confirmed hire. The hiring company sponsors the worker, and the agency’s job ends at placement, give or take any replacement window. This is the lighter, lower-capital model, used most often in executive search, white-collar placement, IT, healthcare and professional sectors.
A manpower supply or staffing licence works the other way round. The agency sponsors workers on its own visa, deploys them to your site, and handles every employment obligation from WPS salary payments and contracts through to medical insurance, end-of-service gratuity and the full HR back-office. The workers are legally employees of the agency, not your company, even when they show up at your premises every morning.
Construction, cleaning, hospitality and facility management run on this model, which is why most of the manpower supply companies in Dubai and the wider manpower outsourcing companies in UAE sit on the mainland rather than in a free zone. If what you actually want is the HR back-office handled while keeping staff on your own visas, that is a different arrangement — see our HR outsourcing in Dubai guide.
| Feature | Brokerage (Placement) | Manpower Supply (Staffing) | Combined |
|---|---|---|---|
| Your role as buyer | Sponsor and employ the worker directly | Pay agency a service fee; agency employs the worker | Both available |
| Worker sponsorship | You | The agency | Agency for supplied workers |
| Typical fee structure | One-off placement fee | Monthly per-worker service fee | Both |
| Best for | Permanent professional hires | Project labour, large-scale staffing | Full-service relationships |
| Bank guarantee required | AED 300,000 (agency-side) | AED 1,000,000 (agency-side) | AED 1,000,000 |
[[chart:agency-licence-types]]
Mainland vs free zone
If you want an agency to sponsor and supply workers to your site under a service contract, you need a mainland-licensed manpower supply company. That is the single most useful filter to apply when you start shortlisting manpower supply in UAE: mainland licence or nothing. Free zones do not issue MOHRE manpower supply licences. A recruitment agency in a Dubai free zone can only do brokerage or consultancy — which means you sponsor the worker, not the agency.
So when you see a “recruitment agency in Dubai free zone” offering to supply staff, read that as a placement service, not a manpower supply arrangement. This is also why the manpower licence cost in the UAE runs so much higher for the agency: MOHRE holds a refundable bank guarantee of AED 1,000,000 against a manpower supply licence, and that capital cost feeds straight into the fees you are quoted.
| Factor | Free Zone Agency | Mainland Agency |
|---|---|---|
| Brokerage / placement | Yes | Yes |
| Manpower supply (agency sponsors workers) | No | Yes |
| Tadbeer for domestic workers | No | Mainland-licensed Tadbeer centres only |
| Federal MOHRE interactions | Same as mainland | Direct |
| Useful for | White-collar permanent placement | All hiring models |
Do recruitment agencies in Abu Dhabi and Sharjah follow the same rules?
They do. MOHRE is a federal ministry, so the private employment agency licensing framework runs identically across all seven emirates. Recruitment agencies in Abu Dhabi and recruitment agencies in Sharjah hold the same categories of licence as their Dubai counterparts, lodge the same bank guarantees, and carry the same Labour Law obligations under Federal Decree-Law No. 33 of 2021. What changes from emirate to emirate is the free zone layer, since each free zone sets its own licensing and office rules — and none of them issues a manpower supply licence, which stays mainland-only wherever you are based.
DMCC recruitment consultancy licence: capital, bank guarantee and what it actually covers
People searching “DMCC recruitment consultancy licence requirements, bank guarantee, capital” usually want one clean number. The honest answer is that DMCC and MOHRE are two separate instruments, and running them together is where the confusion starts. A recruitment or HR consultancy in the Dubai Multi Commodities Centre sits under a Commercial (services) licence. It lets you run recruitment consultancy, executive search and talent advisory — you introduce employers to candidates, and the employer sponsors the hire on its own trade licence. This is the licence sitting behind most of the firms that present themselves as a top HR consultancy in Dubai, and behind executive recruitment in Dubai generally: advice and introductions, not sponsorship.
On capital, DMCC is lighter than the rumours suggest. The free zone sets a declared share capital at incorporation — a modest amount for a services company, with a minimum holding per shareholder — rather than any seven-figure sum. You also need a flexi-desk or an office inside DMCC to keep the licence active.
The bank guarantee is the part people mix up. The AED 300,000 (brokerage) and AED 1,000,000 (manpower supply) guarantees are MOHRE requirements tied to a mainland recruitment agency licence, not to a DMCC consultancy licence. A DMCC firm that only advises and refers — never sponsoring or deploying workers itself — does not lodge that MOHRE guarantee. The moment you want to sponsor staff and supply them to a client’s site, that is manpower supply, and MOHRE issues those licences to mainland entities only.
If you are weighing a DMCC set-up against a mainland one, our business setup advisory team can map the activity codes and capital to what you actually plan to do. And if you already hold a licence and just need the recruitment activity added to it, the amendment route is covered in our guide to adding activities to a UAE trade licence.
When you actually need Tadbeer
Recruiting a driver, nanny, housemaid, cook or personal care worker for a private household? You use Tadbeer — the MOHRE-licensed service centre network that handles the housemaid visa and every other domestic worker category. Private homes cannot hire through general manpower supply companies. Tadbeer holds the exclusive licence for this category under separate domestic worker regulations.
Businesses recruiting drivers, office assistants or facility support staff for a commercial setting use standard MOHRE-licensed agencies, not Tadbeer. The two systems are kept apart. We help clients confirm which one applies before they commit to a route.
What you’ll actually pay an agency in 2026, by role
Fees vary widely by role category, seniority and where the agency sits in the UAE market, and are best confirmed directly with each shortlisted agency’s written schedule.
| Role Category | Fee Basis |
|---|---|
| Skilled labour (construction, hospitality, cleaning) | One-off, flat fee per worker |
| Junior office staff (admin, support, customer service) | Percentage of annual salary, lower band |
| Mid-level professionals (accountants, engineers, marketing) | Percentage of annual salary, mid band |
| Senior management | Percentage of annual salary, higher band |
| C-suite / executive search | Percentage of annual salary, highest band |
Manpower supply works differently. You pay a monthly per-worker service charge that bundles salary, the agency’s margin, insurance, an accommodation contribution where it applies, and administrative overhead. Monthly per-worker rates across the UAE vary depending on skill level and accommodation. The trap here is comparing a manpower monthly rate against a brokerage one-off fee as if they were the same number. They are not, and that mistake has talked plenty of operators into the wrong model.
The cost of manpower supply per worker in the UAE
The cost of manpower supply per worker in the UAE is a monthly service charge, not a one-off fee, and it varies depending on skill level and whether accommodation is included. That charge bundles the worker’s salary, the agency’s margin, medical insurance, accommodation where provided, and the administrative overhead of holding the visa. You never pay a placement fee under this model.
The single most useful thing to do with a manpower quote is unbundle it. Ask the agency to split the monthly rate into salary, insurance, accommodation, transport and margin. Two agencies quoting AED 3,200 a worker can be selling very different things: one carrying accommodation and transport inside the number, the other billing both separately once the crew is on site.
Worked example — a Dubai fit-out contractor taking 20 general labourers for six months at AED 2,400 per worker per month:
| Line | Calculation | AED |
|---|---|---|
| Monthly service charge | 20 workers × AED 2,400 | 48,000 |
| Six-month contract value | 48,000 × 6 | 288,000 |
| 5% VAT on the service fee | 288,000 × 5% | 14,400 |
| Total invoiced over six months | 302,400 | |
| Recoverable input VAT (taxable activity) | (14,400) | |
| Net six-month cost | 288,000 |
Set that against sponsoring the same 20 workers directly, where the contractor carries the work permits, medicals, Emirates IDs, visa stamping, WPS enrolment, accommodation, medical insurance and end-of-service gratuity accrual on its own licence — plus the cancellation cost when the project ends. Manpower supply is priced as a premium over direct employment, and it buys the transfer of that whole administrative and end-of-service burden to the agency. For a six-month project, that trade is usually worth it; for a permanent role, it rarely is.
Two cautions on comparing quotes. First, a monthly per-worker rate and a one-off placement fee are not comparable numbers, and putting them side by side in a spreadsheet is how buyers talk themselves into the wrong model. Second, manpower supply licences are mainland-only, so any quote from a free zone entity offering to sponsor and deploy workers is not what it appears to be.
Choosing an agency with a placement-fee model
When you engage an agency with a placement fee, you are using the brokerage model: you pay once, on a confirmed hire, and you sponsor the worker on your own licence. The fee is either a percentage of the first-year salary for professional roles or a flat amount for skilled labour, as the table above sets out. It is a single, clean transaction, which is why an agency with a placement fee suits companies that hire occasionally rather than in a constant stream.
Contrast that with manpower supply, where you never pay a placement fee at all — you pay a recurring monthly service charge for as long as the worker is deployed. Comparing the two on headline price alone is the mistake that talks buyers into the wrong model. If your need is one permanent professional, the placement-fee route is almost always the right shape; if it is a rotating crew of thirty, it is not. One caution on placement-fee quotes: the headline number rarely includes the government side — work permits, medical, Emirates ID and visa stamping — so read the itemised breakdown below before you weigh two agencies against each other.
Demand a written, itemised fee schedule
The biggest source of buyer regret is hidden cost. Agencies quote a low headline placement fee, then bolt on government pass-through fees, document attestation, translation, medical, Emirates ID and visa stamping at inflated rates. Before signing, ask for a written breakdown that separates:
- Agency placement or service fee (the agency’s revenue)
- Government fees at cost (work permit, medical, EID, visa stamping)
- Optional services (relocation support, accommodation, transport)
- Replacement guarantee terms
- Cancellation refund policy
A reputable agency hands over a written, itemised fee breakdown without flinching. One that refuses or stalls is telling you exactly where its margin comes from.
Replacement guarantees, read closely
A replacement guarantee means the agency will source a new candidate at no extra placement fee if the original hire leaves within a stated period. Three things to check. Duration: a short guarantee period signals less confidence than a longer one. Voiding conditions: many guarantees collapse if you terminate the worker without cause, change the role, or lose the candidate to a counter-offer. Refund scope: does the guarantee cover only the placement fee, or also government fees and onboarding costs?
Make the agency prove its compliance
Under Federal Decree-Law No. 33 of 2021 (the UAE Labour Law) and its Executive Regulations, employment contracts must be bilingual (Arabic/English), fixed-term with clear notice provisions, and registered with MOHRE. Before engaging an agency, particularly a manpower supply one, ask them to show:
- A sample bilingual employment contract template
- WPS readiness and salary disbursement track record
- Medical insurance arrangement (mandatory under DHA rules for Dubai-based employers)
- End-of-service gratuity provisioning approach
- Worker accommodation standards (if applicable)
- Active MOHRE compliance record (no current bans or suspensions)
An agency that cannot produce these on request is signalling weak compliance. We help clients fold this verification checklist into the RFP so it is settled before any commercial discussion starts.
VAT and corporate tax on agency fees
Recruitment and manpower supply services are standard-rated at 5% VAT in the UAE. The agency must issue a tax invoice with VAT shown separately if their taxable turnover crosses AED 375,000. As the employer, you can usually recover this VAT as input tax on your own VAT return, provided the hire relates to a taxable business activity.
For corporate tax, agency fees are deductible as an ordinary business expense in the year incurred. Manpower supply fees are deductible the same way, as a service cost. We help you map these into your monthly accounting cycle and your corporate tax services workflow so the deduction is captured cleanly. For broader VAT context, see our VAT services overview.
Example: hiring a senior accountant through an agency
A Dubai mainland trading company needs to hire a senior accountant. The role pays AED 18,000/month base. The agency quotes a placement fee of 15% of annual salary, plus government fees passed through at cost.
| Cost Item | Amount (AED) |
|---|---|
| Annual base salary (18,000 × 12) | 216,000 |
| Agency placement fee (15% of annual) | 32,400 |
| 5% VAT on agency fee | 1,620 |
| Work permit and visa government fees | 5,500 |
| Medical, Emirates ID, visa stamping | 1,200 |
| Total one-time cost to hire | 40,720 |
| Recoverable input VAT | (1,620) |
| Net first-year cost beyond salary | 39,100 |
The placement fee equates to roughly two months of salary for this hire. Across the full first year (salary plus agency plus benefits plus EOSB provision), the total cost of this hire approaches AED 270,000.
How to spot the best and genuine recruitment agencies in Dubai
To a hiring company, “best recruitment agencies in Dubai” and “genuine recruitment agencies in Dubai” are asking the same thing: which firms are properly licensed, open about money, and likely to deliver. Start with the genuine test, because an agency that fails it is never the best one for you, whatever a listicle says. A genuine agency shows a MOHRE licence number you can verify on the portal, will talk openly about its bank guarantee, works from a real office rather than a mobile number, hands over a written itemised fee schedule, and gives you two client references you can actually phone.
“Best” is narrower than biggest or cheapest. The best agency for a thirty-strong site crew is a mainland manpower supply firm; the best one for a single finance director is a boutique executive-search brokerage. Fit beats brand. Treat “best recruitment agencies in Dubai” and “top 10 recruitment agencies in Dubai” ranking articles, and any list of recruitment companies in UAE you find, as a starting shortlist rather than proof — many are paid placements.
The mirror-image search, the one for a list of fake recruitment agencies in Dubai, is not much more reliable, because an agency’s absence from somebody’s blacklist proves nothing. The MOHRE portal check does the work both lists are pretending to do. One more marker settles most doubts: a licensed UAE agency never charges the candidate a recruitment fee. That cost sits with the employer, and MOHRE’s licensing framework backs it up. An agency that quietly fee-splits with candidates is telling you what its governance is worth.
Before you sign, read the employer-facing summary in our UAE labour law guide so you can test the agency’s contract template against the rules that actually apply.
How do I spot fake recruitment agencies in Dubai?
One check settles most of it: ask for the MOHRE licence number and verify it on the MOHRE portal yourself, rather than accepting a screenshot from the agency. After that the reliable warning signs are consistent — an agency that charges the candidate a fee, one that will not put a fee schedule in writing, one operating from a mobile number with no verifiable office, and one demanding the whole fee upfront before anyone has joined. Blacklist articles circulate widely and are worth very little, since absence from somebody’s list proves nothing at all.
A seven-step buyer checklist
Step 1. Verify the MOHRE licence. Ask for the licence number and check it on the MOHRE portal. No valid MOHRE licence, no engagement.
Step 2. Request a written fee schedule. Itemised, separating agency fee from government pass-through. No itemisation, walk away.
Step 3. Review the sample contract. Bilingual, MOHRE-registrable, with clear probation and notice provisions. No sample, walk away.
Step 4. Confirm replacement guarantee terms in writing. Duration, voiding conditions, refund scope, all on the contract.
Step 5. Check references. Talk to two existing clients, not just names on a website. Ask specifically about how the agency responded when something went wrong. This matters most with overseas recruitment agencies in Dubai sourcing candidates from abroad, where you cannot easily verify what happened at the origin end.
Step 6. Verify payment terms. Phased payment (retainer, on-joining, post-probation) protects you. 100% upfront is a red flag.
Step 7. Confirm VAT treatment. Tax invoice, TRN visible, VAT recoverable. Plan the input tax recovery in your VAT return.
When the hire doesn’t work out
Even with a strong agency, hires fail. The candidate underperforms. The cultural fit is wrong. The worker leaves for a competing offer within weeks. UAE Labour Law gives you specific buyer protections, but only if you negotiated them into the contract before signing.
The probation period is the first protection. Under Federal Decree-Law No. 33 of 2021, probation can run up to six months. During probation, the employer can terminate with 14 days’ notice (and the employee with one month’s notice if leaving for another UAE employer). The probation length should match across the offer letter, the MOHRE-registered contract and the agency placement guarantee. If they don’t align, fix that before signing.
The replacement guarantee is the agency-side protection. If the worker leaves during the guarantee window, the agency sources a replacement at no extra placement fee. Read the voiding conditions carefully. Many agencies void the guarantee if you terminate the worker (rather than the worker resigning), or if you change the job description after onboarding.
End-of-service gratuity rules under Labour Law apply from day one, but the amount only accrues from the start of employment, so a short-tenure hire creates minimal EOSB exposure. We help clients model this into the all-in cost of an agency hire so the comparison with in-house hiring is fair.
Booking agency fees in your monthly cycle
A placement fee is a one-off business expense in the month it is incurred. Fully deductible for corporate tax, and the 5% VAT is recoverable as input tax provided the hire relates to a taxable business activity. The agency must issue a compliant tax invoice showing their TRN and VAT separately.
For manpower supply, the monthly service fee is recurring, recorded as a payroll-adjacent cost in your management accounts and similarly deductible. Where workers are supplied to support a specific project or contract, the manpower fee can be allocated to that project’s cost code for project-level margin reporting.
We fold both types of agency cost into the monthly bookkeeping cycle, so your management accounts show the true cost of hire and project margin. This sits inside our broader accounting and bookkeeping service. For VAT input tax recovery and supporting documentation, see our VAT services overview.
The compliance file behind every agency hire — a 2026 checklist
Whichever agency you choose, the hire only stays cheap if the surrounding compliance is right. Five items belong in the file before the candidate’s first working day:
| Item | Why it matters | Who owns it |
|---|---|---|
| MOHRE-registered contract matching the offer letter | Discrepancies between offer, contract and agency terms are where probation and gratuity disputes start | Employer (agency can draft) |
| Probation and notice terms aligned across all three documents | Federal Decree-Law 33/2021 caps probation at six months; mismatched clauses default against the employer | Employer + agency |
| Compliant agency tax invoice with TRN and VAT shown separately | Without it the 5% input VAT on the placement fee is unrecoverable | Agency issues, employer verifies |
| WPS enrolment before the first salary run | Late Wage Protection System registration triggers MOHRE blocks that freeze new work permits | Employer / payroll provider |
| Skill-level and salary banding consistent with the work permit category | Mismatches surface at permit renewal and Emiratisation reporting | Employer |
The contractual side of that table — probation mechanics, notice periods, gratuity accrual, non-compete limits — is governed by the Labour Law, and it’s worth reading the employer-facing summary in our UAE labour law guide before signing any agency’s standard terms, because agency templates are written to protect the agency. Overtime-heavy roles deserve a second look at how hours are costed; the calculation rules are in our overtime calculation guide for UAE employers.
One 2026-specific note: Emiratisation targets for private-sector companies with 50 or more employees continue to step up, and semi-annual deadlines carry per-position financial contributions for misses. If your hiring plan runs through agencies, tell them the Emirati-quota picture up front — a good agency plans the sourcing mix around it, and a placement that ignores it can cost more in contributions than it saved in fees.
How to start a labour recruitment agency in Dubai
To start a labour recruitment agency in Dubai you need two permissions, not one: a mainland trade licence carrying the recruitment activity, and a MOHRE private employment agency licence on top of it, backed by a refundable bank guarantee lodged with MOHRE — AED 300,000 for brokerage and AED 1,000,000 for manpower supply. Free zones do not issue the manpower supply licence.
That two-permission structure is the thing most first-time founders miss. A trade licence naming “recruitment services” as an activity does not, by itself, let you place workers. The MOHRE licence is the operative one, and it is what a prospective client should be checking on the MOHRE portal before they engage you — which means your own licensing has to be clean from day one or your sales conversations stall at the first compliance question.
Licensing for labour recruitment: the three categories
Licensing for labour recruitment in the UAE runs through MOHRE’s private employment agency framework, and the category you pick decides your capital, your liabilities and what you can legally sell:
| Category | What it permits | Who sponsors the worker | Bank guarantee |
|---|---|---|---|
| Mediation / brokerage | Sourcing, screening and placing candidates with an employer | The client employer | AED 300,000 |
| Temporary employment / manpower supply | Sponsoring workers on your own visas and deploying them to client sites | Your agency | AED 1,000,000 |
| Combined | Both of the above under one licence | Either, per contract | AED 1,000,000 |
The bank guarantee is refundable and held for the licence period, but it is real capital locked up — and it is the reason a manpower supply operation is a materially heavier business to start than a placement desk. It exists to protect workers if the agency stops paying salaries or breaches the Labour Law, which is also why a client checking your bank guarantee is doing something sensible rather than being difficult.
Two structural constraints matter before you commit capital. Manpower supply is mainland only, so if your business model is sponsoring and deploying crews, a free zone company cannot do it whatever activity list it holds. And a licensed UAE agency may never charge the worker a recruitment fee — the cost sits with the employer, and the bank guarantee stands behind that rule. A business plan whose margin depends on candidate-side fees is not a licensable business in the UAE.
What MOHRE publishes for the licence itself: fees, timing and conditions
The bank guarantee gets all the attention, but it is not the only number. MOHRE publishes the licence fee, the service duration and the qualifying conditions on its own service page for the Issuance of a New License for Temporary Employment and Mediation Agency. Read from mohre.gov.ae on 6 August 2026:
| Licence category | MOHRE licence fee | Bank guarantee |
|---|---|---|
| Mediation agency | AED 25,000 | Not less than AED 300,000 |
| Temporary employment and outsourcing agency | AED 50,000 | Not less than AED 1,000,000 |
| All three activities combined | AED 75,000 | Not less than AED 1,000,000 |
MOHRE states a service completion time of 10 working days for that application. Treat that as the ministry’s processing standard once the file is complete, not as the elapsed time from your first thought about the business — the trade licence, the initial approval and the guarantee all have to exist before the clock starts.
The conditions MOHRE publishes alongside the fee are where applications actually fail, and three of them are worth planning around rather than discovering:
- A dedicated business address. MOHRE requires a clearly identifiable address used solely for conducting the business, unless the ministry permits the activity to be conducted electronically. A desk in a shared office arranged for the licence is not obviously enough.
- Clean record on specified offences. The applicant must not have been convicted of crimes against honour, breach of trust or human trafficking. Police clearance is among the documents listed.
- No changes without written approval. Any change to the licence requires the ministry’s written approval, which means a change of partner or activity mid-year is a MOHRE transaction, not an internal decision.
MOHRE lists nine required documents in total, including initial approval from the Department of Economic Development, an establishment diagram, passport and Emirates ID copies, the trade licence, police clearance, a financial solvency certificate and a property report. The solvency certificate is the one founders leave until last and the one their bank takes longest to produce.
Budget the whole thing together, because the licence fee and the guarantee are separate calls on cash and land at roughly the same moment: an AED 75,000 combined licence sits on top of AED 1,000,000 locked in a guarantee, before a single placement has been billed. Confirm all of these figures directly with MOHRE before you commit capital — ministry fee schedules are revised without notice, and this page is not a substitute for the service card on the day you apply.
Recruitment consultancy licence in the UAE: the lighter route
A recruitment consultancy licence in the UAE is the advisory version of the same business, and it is where a large share of new entrants actually start. You introduce employers to candidates, run executive search and talent advisory, and the employer sponsors the hire on its own trade licence. Because you never sponsor or deploy anyone, the MOHRE manpower guarantee does not apply to a pure consultancy — as set out in the DMCC section above, DMCC and MOHRE are separate instruments and running them together is where most of the confusion on this question starts.
The trade-off is scope. A consultancy licence supports fee-per-placement work and retained search, but the moment you want to put workers on your own visas and bill a client monthly for them, you are in manpower supply and you need the mainland MOHRE licence and the AED 1,000,000 guarantee. Founders who plan to grow into staffing should scope that step at incorporation rather than restructure into it later, because changing the licensing base after you have client contracts running is disruptive and slow.
The sequence, in order
- Decide the model first — brokerage, manpower supply or consultancy. It determines everything downstream, including whether a free zone is even available to you.
- Scope the activity codes and jurisdiction against that model, mainland or free zone.
- Incorporate and obtain the trade licence with the recruitment activity correctly stated.
- Apply to MOHRE for the private employment agency licence and lodge the bank guarantee for your category.
- Build the compliance file before trading — bilingual contract templates compliant with Federal Decree-Law No. 33 of 2021, WPS readiness if you will sponsor workers, and medical insurance arrangements.
- Register for tax and set up the books. Recruitment and manpower supply are standard-rated at 5% VAT, so VAT registration is mandatory once taxable turnover passes AED 375,000, and corporate tax at 9% applies on taxable profit above AED 375,000.
Step 6 is the one founders under-plan, and it is where an agency’s economics get decided. A manpower supply business collects a monthly service fee and pays salaries, insurance, accommodation and accruing gratuity out of it — the gross margin looks healthy and the cash position can still be tight, because the end-of-service liability builds invisibly from every worker’s first day. Provision for it monthly from the start.
Our role here is advisory and financial, not licensing: we scope the capital and activity codes with you through our business setup advisory service, model the bank guarantee and working capital, and set up the payroll, VAT and gratuity provisioning so the agency’s accounts hold up. We are not a recruitment agency and we do not lodge MOHRE licence applications — that runs through MOHRE and a PRO, and confirm every current requirement with MOHRE directly before you commit capital.
How Velmont Crest helps
If you are about to engage a recruitment agency in Dubai, the sequence is straightforward. Define the role and pick brokerage or manpower supply based on whether you want to sponsor the worker. Verify the agency’s MOHRE licence and bank guarantee status before any commercial talk. Get a written itemised fee schedule, sample contract and replacement guarantee in writing before paying anything.
Plan the VAT recovery and corporate tax deduction into your monthly accounting from day one. Agency fees are deductible, but only with proper documentation. What we’d do in practice: build a one-page RFP that asks every shortlisted agency the same seven questions, score the responses, and use the result to negotiate. We run this process for clients when their hiring volume justifies it.
For the broader hiring and PRO workflow that accompanies a new hire, see our PRO services UAE guide. Once workers are on the books, our WPS payroll processing keeps salaries paid through the Wage Protection System and your records clean. For the financial setup that supports recurring hiring — bookkeeping, payroll integration and tax filing — see our accounting & bookkeeping and business setup advisory services.
If you are on the other side of the question — starting a recruitment or manpower supply agency of your own rather than hiring one — the licensing route runs through a MOHRE recruitment agency licence and a mainland trade licence, and our business setup advisory team can scope the capital, bank guarantee and activity codes involved.
For UAE accounting, VAT and corporate tax support, see Velmont Crest’s UAE accounting specialists.
Official References
Frequently asked questions
- What MOHRE licence must a recruitment agency in Dubai hold?
- It's the MOHRE licence that lets a UAE business operate as a private employment agency — issued as a mediation (brokerage/placement) licence, a temporary employment (manpower supply) licence, or a combined one. Ask for the agency's MOHRE licence number before you engage anyone and check it on the MOHRE portal. Skip that step and work with an unlicensed intermediary, and you're exposing yourself to recruitment bans, visa headaches, and placements that can be voided after the fact. Worth knowing that a recruitment consultancy licence in the UAE — the free zone or DMCC version — is a different instrument: it permits search and introductions only, so the employer sponsors the hire and no MOHRE manpower guarantee applies.
- Brokerage vs manpower supply agency — what's the difference?
- A brokerage finds you candidates whom you then sponsor under your own trade licence. The agency earns a placement fee and walks away once the hire is done. A manpower supply agency keeps the workers on its own visas and supplies them to you under a service contract, so they stay the agency's employees, not yours. Brokerage is the white-collar permanent route. Manpower supply is what construction, cleaning, hospitality, and project-based labour run on. The pricing differs completely too: brokerage is a one-off placement fee, while the cost of manpower supply per worker in the UAE is a recurring monthly service charge that varies depending on skill level and whether accommodation is bundled in.
- Can a free zone company use a recruitment agency for mainland hiring?
- For brokerage, yes. A free zone company can hire a brokerage to find candidates who then get sponsored on the company's own free zone licence. Manpower supply is the part that doesn't work, because MOHRE won't issue manpower supply licences to free zone entities. Those agency-sponsored, deployed-to-your-site arrangements are mainland-only. If your operations straddle both, plan your hiring around that split before you commit.
- What is Tadbeer, and when is it used?
- Tadbeer is the MOHRE-licensed network of service centres for household domestic workers: drivers, nannies, housemaids, cooks, personal care staff. A private home can't recruit these workers through a general manpower supply company. It has to go through Tadbeer. Worth flagging the common mix-up: a business hiring a driver or office assistant uses standard recruitment channels, not Tadbeer. The Tadbeer route is for households only.
- What does a placement fee actually include?
- Sourcing, screening, interview coordination, offer negotiation, handover. That's the standard fee. What it usually does NOT cover is the government side, work permits, medical, Emirates ID, visa stamping, plus accommodation, transport, end-of-service gratuity, and insurance. This is where the contract earns a slow read. Some agencies bundle the government costs in, some pass them through at actual cost, and a few quietly mark them up. Nail down exactly what's included before you sign anything.
- How does a replacement guarantee work?
- If your hire leaves within a set window defined in the contract, the agency sources a replacement without charging another placement fee. The fine print is where it lives or dies. How long does the guarantee actually run? What voids it (terminating without cause is a common trap)? And do you get government fees back too, or only the placement fee? A longer guarantee with fewer escape clauses tells you the agency is confident in its own work.
- Should I pay an agency before or after the candidate joins?
- Split it. The usual UAE arrangement is a retainer upfront, with the balance on the joining date or once probation clears. Steer clear of any agency demanding the full fee before it has even shown you a candidate. That's a red flag. Phased payment keeps the agency's incentive pointed where you want it, on actually landing the placement, not just cashing the cheque.
- What Labour Law compliance should I make the agency prove?
- Under Federal Decree-Law No. 33 of 2021, contracts have to be bilingual (Arabic/English), fixed-term with clear notice provisions, and registered with MOHRE. So ask. Get a sample contract template in front of you, confirm they're WPS-ready if they're supplying workers, and check the medical insurance arrangements. If an agency can't put these documents on the table when you ask, that tells you most of what you need to know.
- How does Velmont Crest help businesses choose a recruitment agency?
- We sit on your side of the table, the employer side. That means helping you scope the hire properly, draft an RFP that compares agencies on price and compliance side by side, check their MOHRE licence status and sample contracts, and get the payroll and VAT setup ready for whoever you bring on. We're not a recruitment agency ourselves. The role is purely advisory. If you also need help with the visa workflow, our [PRO services UAE guide](/insights/pro-services-uae/) covers that separately.
- Are recruitment agency fees subject to VAT in the UAE?
- Yes, they are. Recruitment and manpower supply both sit at the standard 5% rate. Once an agency's turnover passes AED 375,000 it has to issue a tax invoice with the VAT shown separately. The good news for you as the employer is that this VAT is usually recoverable as input tax on your own return, as long as the hire ties to a taxable business activity. Overseas agencies with no UAE establishment work differently: their invoice arrives without UAE VAT and you self-account under the reverse charge. We slot both cases into your monthly accounting so they don't get lost.
- What are the red flags of a bad recruitment agency in Dubai?
- The one that should stop you cold is no visible MOHRE licence number anywhere on the licence or the website. After that, watch for pressure to pay everything upfront before you've laid eyes on a single candidate, a replacement guarantee that's vague or just missing, an inability to put a sample bilingual contract in front of you, and a reluctance to talk about their bank guarantee or financial standing. One of these is worth a harder conversation. Two or more and you're usually better off walking.
- How do agency costs compare to in-house hiring?
- A placement fee for a mid-level professional is a percentage of the placed employee's salary, not a flat sum. Set that against an in-house recruiter, whose monthly cost stacks salary, visa, EOSB, and the risk of a slow time-to-hire. So it comes down to volume. Hire occasionally and the agency is usually cheaper. Hire constantly, and an in-house team starts to pay for itself.
- Can a recruitment agency charge the candidate instead of the employer?
- No. UAE law prohibits licensed agencies from charging workers recruitment fees — the cost sits with the employer, and MOHRE's licensing framework backs that with the agency's bank guarantee. If a candidate reports being charged, the agency risks its permit. For employers, an agency that quietly fee-splits with candidates is a governance red flag worth walking away from.
- How do I start a labour recruitment agency in Dubai?
- You need two permissions, not one. First a mainland trade licence carrying the recruitment activity; then a MOHRE private employment agency licence on top of it, backed by a refundable bank guarantee lodged with MOHRE — AED 300,000 for a brokerage or mediation licence and AED 1,000,000 for manpower supply or a combined licence. Manpower supply is mainland only, so a free zone company cannot sponsor and deploy workers whatever activities its licence lists. A pure recruitment consultancy that only introduces candidates is the lighter route, because the employer sponsors the hire. Note too that a licensed UAE agency can never charge the worker a recruitment fee — that cost sits with the employer. Confirm current requirements with MOHRE before committing capital.
- Do Emiratisation rules affect hires made through an agency?
- Yes. Emiratisation targets attach to the employer's headcount, not to the sourcing channel — an agency-sourced expat hire counts the same as a direct one. Companies with 50+ employees should brief agencies on their Emirati-quota position so the sourcing mix supports the semi-annual targets, since missed targets carry per-position financial contributions that can exceed any placement-fee saving.
Filed under: Recruitment Agency Dubai, MOHRE Agency Licence, Manpower Supply UAE, Hiring in Dubai, Labour Law UAE
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